Is there a contract?

There is no contract for the Marketing Strategy Collective group membership program. 

You can subscribe for either of these plans:
Content Creators/delivered boxes, Inbox Inspirations/digital workbook only and Community Connectors/group calls.
You will automatically be charged monthly from Patreon based on your plan for your ongoing subscription until canceled.

You will always have access to your account if you need to make any changes to your address, billing information or if you want to cancel.

How much is shipping for the Content Creators delivered creative tools?

The cost of shipping is “built in” to the price of your Quarterly Create Your Business creative tools.  And because of the shipping costs, we are only shipping to the Continental United States { does NOT include Alaska and Hawaii }.

When will my delivered box of creative tools arrive?

All Quarterly boxes will be shipped in the first month of the quarter on or around the 20th of the month – and it should take a few days for your next Create Your Business box filled with your creative tools to arrive at your door!

You’ll receive an email letting you know that your box is on the way as well as the link for you to download your interactive workbook that you’ll use with the box’s supplies.

All orders must be placed by the 18th of the month to start the Create Your Business program for the month. After the 18th of the month, you are starting your program the following month.

What is your cancellation or refund policy?

We get it, the Create Your Business program isn’t for everyone. And that’s totally OK!
If you are not completely happy with the Marketing Strategy Collective, you can cancel your subscription and discontinue receiving your boxes and/or the digital version workbook at any time.

Get all the details about the cancellation policy HERE.

SORRY – WE DO NOT OFFER REFUNDS ON BOXES THAT HAVE ALREADY BEEN SHIPPED. THIS SUBSCRIPTION IS A WORKBOOK + MARKETING SUPPLIES IN YOUR QUARTERLY BOX SO THAT’S A RISK YOU ARE AGREEING TO WHEN YOU SUBSCRIBE.

If you don’t like the box contents, then that is the perfect opportunity to gift the items to your family or clients. But make sure you cancel your account so you aren’t stuck with another shipment that’s not a good fit for you.

Can I get a refund?

We honor full refunds within 24 hours of placing your order/renewal. You must email us immediately within 24 hours of your order with our contact form and request a refund via email because we process refunds manually.  After receiving an email request for the refund, it can take up to 5-10  business days for the full refund to appear back on your card.

After the initial 24 hours of purchase, all subscription level members can cancel at any time BEFORE your next renewal date to prevent the subscription from renewing. There is no cancellation fee.

A cancellation part-way through any Member’s subscription does not trigger a refund for the remaining timeframe left in your monthly renewal.

By canceling your subscription with the Marketing Strategy Collective on the Patreon platform, you are simply preventing it from renewing on its next renewal date — this process does not automatically issue a refund and you will still receive any subscription boxes or digital workbooks remaining under your subscription term prior to its next renewal date.